Privacy Policy

Bliss Innovations ("Company", "we", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable Indian data protection laws including the Digital Personal Data Protection Act, 2023.

Personal Information: When you fill out forms on our website, contact us, or engage our services, we may collect your name, email address, phone number, company name, and project details.

Usage Data: We automatically collect information about your interaction with our website, including IP address, browser type, pages visited, time spent, and referring URLs through analytics tools such as Google Analytics.

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

We use the information we collect to: provide and maintain our services; respond to your inquiries and fulfill your requests; send you project updates and relevant communications; improve our website and services through analytics; comply with legal obligations; and protect against fraud and unauthorized access.

We process your personal data based on legitimate interest (to provide our services and improve our website), consent (for marketing communications), and contractual necessity (to fulfill project agreements).

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, analytics services), so long as those parties agree to keep this information confidential.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (HTTPS/TLS), secure storage practices, access controls, and regular security audits.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights: the right to access your personal data; the right to rectification of inaccurate data; the right to erasure (right to be forgotten); the right to restrict processing; the right to data portability; and the right to object to processing.

To exercise any of these rights, please contact us at support@blissinnovations.in. We will respond to your request within 30 days.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for 2 years. Client project data is retained for 5 years after project completion.

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at support@blissinnovations.in or write to us at Bliss Innovations, 628/1, Ground Floor, 17th A Main, 6th Block, Koramangala, Bangalore - 560095.